How to redirect an external website to our Easterseals affiliate website

Modified on Fri, Aug 9 at 12:30 PM

Scenario: We have an external website/domain that we want to redirect to our Easterseals affiliate website (or to a specific page on our Easterseals affiliate website). For example, we would like "www.eastersealsci.com" to redirect to "https://www.easterseals.com/ci/".


National can redirect an external domain to your Easterseals affiliate website through the use of a Virtual Domain. To do so, National will work with Blackbaud Support who can configure the Virtual Domain on their end.


To set up a Virtual Domain, follow the steps below: 


  1. First, have your IT team configure the DNS settings (A Record and CNAME) for the external domain to point to the Blackbaud servers. The A Record and C Name values are as follows:

    HostnameTypeNameDataTTL
    Domain without the 'www' (ex. eastersealsci.com)A@74.123.152.1713600     (1 Hour)
    Domain with the 'www'     (ex. www.eastersealsci.com )CNAMEwwwes-live.convio.net3600     (1 Hour)

  2. Submit a Freshdesk ticket and provide the following information:
    • The external domain or subdomain
    • The URL for the Easterseals affiliate webpage you wish to redirect to

 

Note: Virtual domains are for HTTP/non-secure URLs. HTTPS variants of a virtual domain will not perform a redirect. You can redirect an HTTP virtual domain to an HTTPS destination, but an HTTPS URL will encounter an error in the browser indicating a security conflict due to the lack of SSL certificate found for the origin URL. Some DNS providers offer services to implement https redirects. Please discuss with your DNS provider to see if they have options. If your DNS provider doesn't offer this search you can complete a web search for "DNS HTTPS redirects" to find 3rd party vendors with this service.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article